Van den Bosch Sends an E-Mail Case Study Example | Topics and Well Written Essays - 750 words

Van den Bosch Sends an E-Mail - Case Study Example From the research it can be comprehended that Johannes Van den Bosch had become impatient with Pablo Menendez’s lack of response to his inquiries; following the abusive confrontation by the firm’s British client, Smythe-Jones, Van den Bosch needed a response. He sent the email because he hoped that it would provoke some response from Menendez, who had not responded to his earlier emails regarding the IAS financial statements of the Mexican subsidiary. Johannes wanted Menendez to know the urgency of this financial statements. The email was also written in such a way that would show Menendez the level of frustration that the delay caused the client, and how this trickled down to Johannes and his office. The email would therefore ensure that: Johannes got a reply from Menendez regarding the steps that had to be taken in order to finalize the Mexican subsidiary’s IAS financials; he got the name(s) of the person that would do the financials, either the local managemen t, B&FF Mexico, client headquarters, or B&FF Rotterdam; he got a time table that outlined the timeframe within which these financials would be done, a brief overview why the preparation of IAS financial statements are delayed, and also any other reports for 2007 that were pending. In addition to the financials, Johannes also wanted Menendez to be updating him on the status every week, and a timely report of any major problems that arose.